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OVERVIEW
Getting Started
Signup and activate your account
How to set up sending domains?
Sending domain verification
What is domain approval process?
What to do if your sender domain is rejected?
How to get the SMTP and API credentials?
What is Fast Track approval?
How do I start sending email?
Requirements For Sending Domains
SMTP INTEGRATION
SMTP Integration
How to do SMTP Integration?
How to integrate with different mail server ?
How to integrate your Mail Clients?
How to pass unique arguments in each SMTP email?
How to view message headers?
How to Use Tags in Netcore Email API?
Should I integrate with SMTP or API?
How to retrieve or change my SMTP password from Netcore Email API panel
I am getting the error - "authentication failed" or "sender address rejected" or "Client host rejected" while sending emails over SMTP?
Can i use multiple sending domains to send emails using Pepipost?
Is SMTP password different from the account login password?
API INTEGRATION
API Endpoints
Custom API Key in Netcore Email API
Other Integration
Integrations
Open Source Integration
Other App Integration
Migration Guides
Migration Guides
Best Practices
Best Practices
Email Deliverability
Email Deliverability
What is this SPF and DKIM authentication all about?
What is custom envelope?
What is bounce notification? And, how does it works?
What is email size? And what should I know about it?
What is BCC Mailing?
How long is the live feed data accessible?
What is a 'Customize Unsubscribe' page/link, and why is it required?
How to customize the Return-Path Address?
What is Requested Date/Time?
Can I send emails on behalf of my clients?
How can my recipients whitelist Pepipost’s IP addresses?
Why are my emails going into the recipient’s spam folders?
What does the email status “Processed” means?
How to confirm if an email was delivered?
What is Server Remarks?
What is the difference between a hard bounce and a soft bounce?
What happens if mails are not accepted by recipient’s server immediately?
Can I resend messages that are already sent?
What are the different domain statuses?
What is the difference between “From” and “Sender”?
What will happen if I delete a domain?
Does Pepipost provide dedicated IPs? Do I need to pay extra for them?
How to apply for a dedicated IP?
What do you mean by subaccount? What are the benefits?
What is Send time optimization and How do I send optimized emails?
Billing and Pricing
Billing and Pricing
What is the Credit back concept?
What is a billing cycle? How does the billing cycle works ?
What if I exhaust my email credits?
Do I have to pay anything in Forever Free Plan?
Do you offer a free trial?
How are credits calculated?
When do my monthly allocated credits reset?
How to change/upgrade/downgrade my plan?
Do unused emails roll over into the next month?
What happens if I go over my plan’s monthly email limit?
How does the refund works?
What is Overage and how it is calculated?
Why am I getting Billing failed notifications?
How to Cancel my paid account?
How does subscription work at Netcore Email API?
Does your email credits have any expiry or validity period?
Can I go to free plan after subscribing a paid plan?
Will I be charged for bounced emails?
Do we have an offline link where a user can pay for 1 year directly?
Reports
Reports
Basics
Live Feeds
Open and Click Tracking
Bounces
Suppressions
Unsubscribes
Summary Reports
Saving a custom report
Schedule a report
Latency Report
Insights
What is Insights?
Health Score
Funnel Performance
Engagement Module
Google Postmaster
Inbox Placement
Webhooks
Webhooks
What are Webhooks?
List of Webhooks
What are the different Webhooks format?
How to test and debug Webhooks?
What happens if my Webhook URL is down or can't accept requests?
Subaccount Management
Subaccount Management
What is a Subaccount? What are the benefits?
How to create Subaccount?
How many Subaccounts can I add to my account?
Can I add multiple users by using same email address?
How do I allocate email credits to Subaccount?
How does the recurring credit allocation work in subaccount?
Will credit balance of Subaccount be carry forwarded to next month?
How does billing work for Subaccounts?
How does domain control work for a subaccount?
What happen when I disable a subaccount?
How to delete a Subaccount?
Subuser Management
Introduction to Subuser accounts
What do you mean by subaccount? What are the benefits?
How to create a Subuser account? Is there any limit?
How to Manage Subuser account?
How to control the sending quota for a Subuser account?
Wrapper APIs
Wrapper APIs
What are Netcore Email API's Wrapper APIs?
Which competitors are currently supported with Wrapper API?
Inbound Parsing
What is Inbound Parsing?
What are the prerequisite to create an Inbound Parse?
How do I configure my domain to create an inbound parse?
How to create an inbound parse?
What is conditional parsing?
Why does it say 'unverified' against my created parse?
What details are provided in the webhook?
Dedicated IP
What is a Dedicated IP?
Why should I purchase a dedicated IP address?
How can I purchase an IP?
Why am I unable to purchase an IP?
How many IPs can be I purchase?
What is the cost of purchasing an IP?
What happens with my IP subscription if I downgrade to lower than 85$ email subscription plans?
How do I unsubscribe an IP?
What are the pre-requisites for purchasing an IP?
Do I need to make any DNS settings to use a dedicated IPs?
Why is it necessary to warm up an IP?
How do I warm up an IP?
How do I send an email using a dedicated IP?
What happens when I click 'Set As Default' for an IP?
What happens if there is no default IP?
How many ways can I send an email using an IP?
How can I bypass the IP delivery hierarchy and send the mail through Pepipost shared infrastructure?
How can I bypass the IP delivery hierarchy and send the mail through the default IP of the account?
Assigning an IP to a Pool
What is a Pool?
Why can't I make changes to 'pool0'?
How do I create a new Pool and assign an IP to that pool?
Which IP is selected for email delivery if there is more than one IP in a pool?
How can I remove an IP from a pool?
How do I delete a pool?
Assigning an IP to a Domain
How do I assign an IP to a domain?
How can I check the IPs assigned to a domain?
How do I unassign an IP to a domain?
Assigning an IP to a Subaccount
How can I check which IPs are assigned to a subaccount?
How do I unassign an IP to a subaccount?
How can I set an IP as the default IP of a subaccount?
I have assigned an IP to a domain and then assigned the domain to a subaccount. Will the IP assignment continue to the subaccount?
Manage Users
Manage Users
Security
Encryption
How do I enable Encryption?
What do I need to consider before enabling Encryption?
Can I disable Encryption?
Two Factor Authentication (2FA)
Referral Management
Referral Management
How do I refer someone to use Netcore Email API?
What do I get for referring?
I have been referred to Netcore Email API by someone, what do I need to do?
When will I get paid for referring?
How will I get paid for referring?
Can I refer more than one person?
Glossary
Glossary
FAQ
FAQ
What is Netcore Email API?
If opens are free, how can I reuse them?
What is Forever Free Plan?
What is the validity of Credits for paid subscription?
Do I need a domain in order to send mails using Pepipost?
How do I verify my domain?
My SPF is not getting validated, how can I validate it?
When will my domain be approved?
Why is my domain rejected?
Can I upload a list and send emails to the same using Pepipost?
What is the invitation code?
What does the following statuses mean in Live Feed?
In what time can I send an email to dropped email again?
When I receive email I can see a via some source which is not our brand name? How can I get rid of that via path?
What do you mean by daily limit?
How can I change the daily limit?
What do you mean by “The mail server responded: 5.7.1 &(email removed);: Sender address rejected: not logged in.” ?
What do you mean by “Mailbox name not allowed. The server response was: 5.7.1: Sender address rejected:not owned by user {username}” ?
What do you mean by “ERROR: Failed to connect to server: Connection timed out or SMTP Error: Could not connect to SMTP host.”?
Can the email queue be deleted from delivery?
Where will I find my Netcore Email API SMTP details/API key?
How do I remove the unsubscribe link from the email?
How to integrate Netcore Email API SMTP with {different CRM/Softwares}?
How can I set custom envelope for individual domains?
How can I expedite domain approval?
The link in my email have changed, why?
Has my free credits exhausted?
My live feed shows wrong time stamp, why?
Can I send all 30,000 emails in a day?
Can I see the subject line of the email in Live Feed?
How to pass X-APIHEADER parameter?
How can I change my username or email address of the Netcore Email API Account?
Can I upload email template or design it?
My emails are not going but my account is active, what is the reason?
How to add X-TAGS ? And what is the difference between X-tags and X-APIHEADER?
Why is my account disabled?
How to add unsubscribe link in email body?
How to edit the unsubscribe content?
How do I customize the unsubscribe page?
How to set-up landing pages after user unsubscribes?(Thank you pages)
Integrate Netcore Email API with Ongage
Can I manage Subaccount settings?
If I have already set ‘Unlimited’ credit type, can I change to One-time credit type?
If I have set credit type as One-time credit and allocated credits to Subaccount, can I add/subtract credits later on?
What do you mean by ‘Make Credits Recurring’
Where can I check the real-time credit balance of Subaccount?
How can I remove Subaccount?
What does the symbol against each Subaccount indicate on Manage Subaccount page?
Can Master account change password of Subaccount?
When Master account changes the profile password of Subaccount, does the SMTP password also change?
What if Master account only changes Subaccount password & not SMTP password, will Subaccount still able to send emails?
Old Pricing
What is Sandbox?
What is meant by Authorized Recipients?
How many email sends are allowed in Sandbox testing?
Integrate Netcore Email API with Oxwall
How to do Netcore Email API DNS settings with Godaddy?
How to do Netcore Email API DNS settings with Hostgator?
How to do Netcore Email API DNS settings with Cloudflare?
How to do Netcore Email API DNS settings with Bluehost?
How to do Netcore Email API DNS settings with Namecheap?
Community Q&A
List of Q&A
Why shouldn't I use PHP's mail() function?
How many ways can I send an email using an IP?
Suggest Edits
Updated about 4 years ago
